• Saturday 05-21 10:00am - 6:00pm
  • Sunday 05-22 11:00am - 5:00pm
  • Monday 05-23 Closed
  • Tuesday 05-24 10:00am - 9:00pm
  • Wednesday 05-25 10:00am - 9:00pm
  • Thursday 05-26 10:00am - 9:00pm
  • Friday 05-27 10:00am - 9:00pm

 

*Some stores may have hours that differ from the mall hours displayed above. 

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COVID-19: Policies and Procedures. Learn more.

COVID-19 - Policies and Procedures

In light of the latest developments and guidelines issued by the government of Ontario, starting March 22, 2022, masks or face coverings are no longer mandatory when visiting our shopping centre. Individual businesses may still choose to continue to require masks on their premises. 

Our top priority remains the health and safety of our customers, our tenants, their employees and clients. Conestoga Mall is deploying all the means at its disposal to help limit the spread of the virus and is closely monitoring the evolution of the situation. 

This is what we are doing to provide our customers with a safe shopping experience:

Cleaning
We are committed to maintaining Conestoga Mall to the industry’s highest cleanliness standards, and we comply with the protocols and guidelines established by public health and governmental authorities.
Hand soap dispensers and hand sanitizer dispensers are available at designated locations on our property. We have implemented rigorous sanitization procedures for washrooms, tables, door handles, and other high-touch surfaces with increased frequency. 

Physical Distancing
Following the recommendations of government authorities and the provincial government, face mask/ covering and physical distancing are required. Thank you for your cooperation.

Our Guest Services kiosk is open during regular shopping centre hours with plexi-glass guards and other physical distancing measures in place. 

Please help us keep our property safe and do not enter if you are experiencing any of the following symptoms:

Cough, Difficulty Breathing, Fever. 

For more information please refer to the Government of Ontario COVID-19 Reference Document for Symptoms

Services
Curbside Pick-Up: In order to provide additional safe shopping solutions, select retailers are offering a Curbside Pick-Up service. We have reserved various pick-up locations in our parking lot for your convenience. In conjunction with our virtual lineup management system, shoppers can visit the shopping centre for a Curbside Pick-Up, advise retail staff of their arrival, share their location, and receive specific instructions related to their pick-up – all with ease and safety.
Learn more about Curbside-Pick Up and see participating retailers here.

We rely on the collective cooperation of the public to comply with the measures described by government authorities and ask everyone to follow the measures posted throughout the property.
We look forward to seeing you.

Bureau Veritas’ SafeGuard Certification

In response to the COVID-19 pandemic, Conestoga Mall committed to obtaining the Bureau Veritas SafeGuard Label for its property. The label provides tangible, internationally recognized assurance that:

  • We meet the industry’s highest hygiene and prevention standards; and
  • We are fully prepared for a safe restart and continuation of our activities in the context of the pandemic.

This certification is a sign of confidence in our property, the employees who operate and manage it as well as the tenants who work there. Together, we certify to our customers that they are in a safe and healthy place. 
Click here to learn more about the Bureau Veritas SafeGuard Label.