COVID-19 - Policies and Procedures
Due to the evolution of the situation regarding COVID-19, we have made the decision to cancel our Holiday events this year. The health and safety of our customers, tenants and employees continues to be our number one priority as we head into the holiday shopping season.
We are committed to maintaining Conestoga Mall to the industry’s highest cleanliness standards, and we comply with the protocols and guidelines established by public health and governmental authorities.
As of July 13, face masks or coverings are mandatory when visiting our shopping centre.
Hand soap dispensers and hand sanitizer dispensers are available at designated locations on our property. We have implemented rigorous sanitization procedures for washrooms, tables, door handles, and other high-touch surfaces with increased frequency.
Please help us keep our property safe and do not enter if you are experiencing any of the following symptoms: Cough, Difficulty Breathing, Fever.
We require a 2 meters distance to be maintained among all individuals in the property. We ask that all physical distancing arrows be respected. Guest Services will be open June 12 during regular shopping centre hours with new plexi-glass guards and other physical distancing measures in place.
To comply with provincial regulations and directions as well of that from Region of Waterloo Public Health, all common area seating has been removed or covered and food court seating has been eliminated.
We are relying on everyone's cooperation as together we will ensure the well-being of all. Thank you for your trust in us.
Thank you for your understanding and collaboration.