COVID-19 - Policies and Procedures
As of June 11, 2021, per Stage 1 of the Provincial Reopening Plan issued by the Government of Ontario, stores which have a street facing entrance, will be authorized to resume their operations at Conestoga Mall. Our first priority remains the health and safety of our guests, tenants and their employees and we will continue to deploy all required means at our disposal to limit the spread of the virus.
Access to essential services, stores with a street facing entrance, curbside pick-up and restaurant/food court vendors offering take-out or delivery will be maintained within all safety measures at participating retailers. For more info, please contact retailers directly.
In order to respect the maximum number of people allowed in the shopping center, exterior line-ups may occur at centre entrances.
Opening hours for access to essential services, authorizes stores, curbside and take-out during closure:
Monday to Friday 11 am - 7 pm, Saturday 11 am - 6pm, Sunday 11 am - 5 pm
Please note that individual authorized retailer hours may differ.
Opened entrances: Entrance 1, 2 and 4
StaySafeScreen mobile rapid screening available at the centre
StaySafeScreen is a first-of-its-kind mobile rapid screening to help tame the community transmission of COVID-19 in our region and beyond. The initiative has transformed three Grand River Transit buses into mobile rapid-screening facilities.
A bus will be on-site in the parking lot near Indigo and mall entrance 5 on select dates and times. Please refer the schedule on the StaySafeScreen website for details.
Hop on, get screened, and get back to business knowing you’re safe.
Learn more at www.staysafescreen.ca
Bureau Veritas’ SafeGuard Certification
In response to the COVID-19 pandemic, Conestoga Mall committed to obtaining the Bureau Veritas SafeGuard Label for its property. The label provides tangible, internationally recognized assurance that:
- We meet the industry’s highest hygiene and prevention standards; and
- We are fully prepared for a safe restart and continuation of our activities in the context of the pandemic.
This certification is a sign of confidence in our property, the employees who operate and manage it as well as the tenants who work there. Together, we certify to our customers that they are in a safe and healthy place.
Click here to learn more about the Bureau Veritas SafeGuard Label.