• Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

 

We have special hours for the holidays.

Holiday hours

We are closed until at least April 14. Tenants offering essential services remain accessible via specific entrances. Learn more.

Job

Sales Consultant

Full Time

Sales Consultants at Raffi Jewellers focus on providing a great experience for store clients through targeted activities.

Key responsibilities include:
· Customer Service:
o Go the extra mile to make the client's experience with Raffi memorable (proper merchandising, packaging, add-ons, after sales follow-up, thank yous)
o Actively focus on providing a great experience for guests to the store. Practice relationship selling and clienteling. Encourage an environment of repeat sales
o Provide customer services such as jewellery cleaning, changing watch batteries or straps
o Answer in-bound inquiries; interact with clients

· Retail Operations:
o Merchandising
o Sales

· Other:
o Keep up-to-date with assigned product lines, brands
o Actively participate in events and marketing initiatives
o Participate in trunk shows

Requirements:
- Client-focused, you have a University degree and at least 2 years of sales experience in a related industry.
- You have retailing experience and familiarity with clienteling techniques.
- Ability to work in a team environment is essential.
- Jewellery experience and GIA certifications are definite assets.
- Comfort with the online data management system and POS systems is required.
- In particular, those with experience in watch sales are encouraged to apply.

Business Hours
    • Monday Closed
    • Tuesday Closed
    • Wednesday Closed
    • Thursday Closed
    • Friday Closed
    • Saturday Closed
    • Sunday Closed
Holiday Hours
    • GOOD FRIDAY - April 10, 2020 Closed
    • EASTER SUNDAY - April 12, 2020 Closed
    • VICTORIA DAY - May 18, 2020 Closed
    • CANADA DAY - July 1, 2020 Closed
    • CIVIC HOLIDAY - Aug. 3, 2020 9:30am - 5:00pm
    • LABOUR DAY - Sept. 7, 2020 Closed
    • THANKSGIVING DAY - Oct. 12, 2020 Closed
    • REMEMBRANCE DAY - Nov. 11, 2020 9:30am - 9:00pm
    • BLACK FRIDAY - Nov. 27, 2020 8:00am - 9:00pm
    • CHRISTMAS EVE - Dec. 24, 2020 9:30am - 5:00pm
    • CHRISTMAS DAY - Dec. 25, 2020 Closed
    • NEW YEAR'S EVE - Dec. 31, 2020 9:30am - 5:00pm