• Monday 11:00am - 7:00pm
  • Tuesday 11:00am - 7:00pm
  • Wednesday 11:00am - 7:00pm
  • Thursday 11:00am - 7:00pm
  • Friday 11:00am - 7:00pm
  • Saturday 11:00am - 6:00pm
  • Sunday 11:00am - 5:00pm

 

We have special hours for the holidays.

Holiday hours

As of July 13, face masks or coverings are mandatory at our shopping centre. To learn more, click here.

Job

Sales Consultant

Full Time

Sales Consultants at Raffi Jewellers focus on providing a great experience for store clients through targeted activities.

Key responsibilities include:
· Customer Service:
o Go the extra mile to make the client's experience with Raffi memorable (proper merchandising, packaging, add-ons, after sales follow-up, thank yous)
o Actively focus on providing a great experience for guests to the store. Practice relationship selling and clienteling. Encourage an environment of repeat sales
o Provide customer services such as jewellery cleaning, changing watch batteries or straps
o Answer in-bound inquiries; interact with clients

· Retail Operations:
o Merchandising
o Sales

· Other:
o Keep up-to-date with assigned product lines, brands
o Actively participate in events and marketing initiatives
o Participate in trunk shows

Requirements:
- Client-focused, you have a University degree and at least 2 years of sales experience in a related industry.
- You have retailing experience and familiarity with clienteling techniques.
- Ability to work in a team environment is essential.
- Jewellery experience and GIA certifications are definite assets.
- Comfort with the online data management system and POS systems is required.
- In particular, those with experience in watch sales are encouraged to apply.

Business Hours
    • Monday 11:00am - 7:00pm
    • Tuesday 11:00am - 7:00pm
    • Wednesday 11:00am - 7:00pm
    • Thursday 11:00am - 7:00pm
    • Friday 11:00am - 7:00pm
    • Saturday 11:00am - 6:00pm
    • Sunday 11:00am - 5:00pm
Holiday Hours
    • CIVIC HOLIDAY - Aug. 3, 2020 11:00am - 5:00pm
    • LABOUR DAY - Sept. 7, 2020 Closed
    • THANKSGIVING DAY - Oct. 12, 2020 Closed
    • REMEMBRANCE DAY - Nov. 11, 2020 9:30am - 9:00pm
    • BLACK FRIDAY - Nov. 27, 2020 8:00am - 9:00pm
    • CHRISTMAS EVE - Dec. 24, 2020 9:30am - 5:00pm
    • CHRISTMAS DAY - Dec. 25, 2020 Closed
    • NEW YEAR'S EVE - Dec. 31, 2020 9:30am - 5:00pm